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HELPING BUSINESS OWNERS SUCCEED IN FOUR CRITICAL AREAS

Whether you run a small to medium sized business or are part of a large multinational I can be of significant assistance in helping you to get better business results in these four important areas.

New Zealand: 0800 333 669

International: +64 27 514 7013

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About us

JTC Consulting is owned and managed by me, Wayne Tollemache. I started JTC in 2012 after spending 25 years in the business world living and working in New Zealand, Asia and Europe achieving significant success in several roles including Chief Operating Officer, Executive Managing Director and General Management.

Since 2012 I have become a chartered member of the Institute of Directors (NZ) and have been working with business owners, leaders, and managers in both advisory and directorship roles helping my clients to buy businesses for a fair price, maximise their selling price, successfully merge and, grow their sales and profits.

My specialty is to work with you as a business owner, management team or board, to deliver results against each of the four areas outlined above. If you’re looking to buy or sell a business, need to move your business forward or reduce your risk profile (and your current risk profile may not be obvious), it would be well worth giving me a call to see how I can help.

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What is Due Diligence? The meaning of due diligence is to ‘have a measure of prudence’ or to ‘perform a prudent review’.  Where many due diligences processes fail is that it stops at a legal and financial review and does not look at other critical areas of the business that could have a material impact on the ability for the business to deliver the outcomes you are looking for. Key additional areas that should be looked at in detail are:

Buying a business

Ensure you buy a business that will deliver long term success.

With experience representing buyers and sellers of businesses NZD$3m to NZD$30m I am focused on ensuring the M&A process is managed effectively and efficiently and the final transaction is a win win for both parties.

I am too often asked to come into a business who is struggling and find that they have recently bought and or merged the business (up to 24mths post transaction), and that many of the issues they are facing are attributable to an inadequate due diligence being performed during the Merger & Acquisition process.

And of significant importance is how the business will look post transaction from a strategy, integration and organisational structure perspective. The latter is particularly important if a merger/s have been involved to ensure that everyone understands their role in the “new” company be it shareholder, director and or employee.

  • Commercial / Operational systems and process

  • Customer / client contracts, retention and satisfaction

  • Staff / employee contracts, retention, and satisfaction

  • Information Technology systems and processes

Selling A business

Ensure you get the best price for your business

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If you are thinking about selling your business in the future, you will want to make sure that the business will pass the due diligence process with flying colours and therefore get the best possible price for your business. Conducting a review of the business to identify areas for improvement and then having a plan implemented will ensure the best price.

With experience representing buyers and sellers of businesses NZD$3m to NZD$30m I am focused on ensuring the process is managed effectively and efficiently and the final transaction is a win win for both parties.

It is important that when selling a business, you understand the process the buyer will often go through and the due diligence process. A good due diligence will cover legal and financial review’s and other critical areas of the business that could have a material impact on the ability for the business to deliver the outcomes the buyer is looking for. Key areas that a buyer will look at in detail are:

  • Commercial / Operational systems and process

  • Customer / client contracts, retention and satisfaction

  • Staff / employee contracts, retention, and satisfaction

  • Information Technology systems and processes

Business Advisory

Business can be hard work, but the secret to success is to have fun too. That’s almost impossible when you’re spending your days fighting fires or watching progress inch along.

That’s why I have partnered with Ron DeVries to deliver a comprehensive business advisory service.  We love business and we have the skills and expertise to help you get back to loving your business too.

This isn’t about quarterly meetings that dump you with a bunch of spreadsheets and reports you’ll never use – when you work with Ron and or I, you get on-the-ground support from people who’ve spent decades at the coal face.

We’ll be there day-to-day to help you to stamp out problems, develop smart, achievable plans and then make sure they happen.

JTC is a registered service provider through the Regional Business Partners programme and you may be eligible for funding up to $5k. You will need to register with them via this link https://www.regionalbusinesspartners.co.nz/#register.

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Wayne Tollemache

With a thirst for new challenges, Wayne Tollemache’s work has taken him around the world, with a range of roles in a range of industries. His 25 years in the business world have seen him take on roles including COO, Executive Managing Director, and General Manager in New Zealand and Asia. Wayne is now based in Auckland.

A born strategic thinker, Wayne is well known for helping businesses rebound after periods of stagnation. His international experience means he can work in multiple markets, helping businesses expand globally.

A roll your sleeves up business person and professional director, Wayne brings real life experiences backed up by consulting expertise across all aspects of the business continuum from strategy to governance. He’s passionate about helping businesses grow, and he has the skills and expertise to do it.

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Here’s what you can expect:

  • More enjoyment

  • More sales

  • Better profit

  • Problems sidestepped

    We will work alongside you, so you have the advice and support you need to take things to the next level. We’ve even developed a useful online business health check to help you identify the best areas for you to focus on for some quick wins in your business. 

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Ron de Vries

For more than 20 years, Ron de Vries – an Auckland based Dutchman – has extensively travelled, worked and lived around the world, professionally active in a range of industries. He has held several roles including Board & Strategy Consultant, Operations Director and Vice President in a broad range of disciplines, geographies and cultures.

Since 2005, Ron has lived primarily in Asia-Pacific, captivated by the diversity of its people, cultures and food. After a 3-month journey through New Zealand he and his family decided to move to Auckland in 2016 to seek out a less urbanised locale. 

Ron has a significant skill in bringing people together and helping them bridge differences. He has extensive experience leading, growing and changing companies in a multicultural environment. Combine this with running rural manufacturing sites Ron has a unique set of capabilities: a blend of strategic awareness, tactical/cultural intelligence and common sense execution.

Governance

One of the problems faced by smaller businesses is that there are simply fewer people in the business to undertake all the roles and responsibilities, and that can make it difficult to ensure adequate separation of duties to safeguard against fraud. Implementing good governance should lower the likelihood of fraud, and the process of identifying potential problem areas and allocating those duties should help to provide clarity around areas of responsibility.

Many directors of smaller businesses may turn to their business advisor, accountant or lawyer for advice. Formalising these arrangement’s with regular advisory board meetings ensures that the advice provided is fully informed, as those advisors will have the opportunity to learn more about the business and industry, at the same time as bringing that outside perspective. The ‘outsiders’, be they advisors or family members, may contribute a helpful network of contacts and contribute experience gained in other businesses that is useful when trying to benchmark performance.

Many of the issues faced by smaller businesses are different to large corporations that have access to greater resources. Understanding how good governance can improve performance, reduce conflict and help with difficult decisions can encourage directors of smaller businesses to set up advisory boards or at least hold regular directors’ meetings.

My Governance Details

A seasoned international senior executive and passionate director I am a strategic thinker by nature and experience. My professional experiences have taken me around the world where I have led significant change at a senior level in multiple countries and cultures.

A Chartered Member of the Institute of Directors (NZ) I have extensive experience in turning around companies who are under performing or stagnating. Given my international experience I also have a unique ability to work in a diverse cultural environment and maximise complex relationships.

Industry Experience

  • Customer service across multiple industries

  • Sales across multiple industries

  • Risk management with a focus on employment risk

Functional Skills

  • Strategy development

  • Change management

  • Technologically savvy particularly in customer services arenas

  • International business with a specific focus on Asia

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Governance is about protecting you, your family, and your business. Governance is not just for large listed companies – it’s a smart approach to creating a better performing business.

The directors of small and medium sized businesses are likely to have many competing demands on their time, so setting some of that precious time aside for governance can be a difficult feat to achieve. Ignoring good governance would be a mistake, as it has been demonstrated to have a positive effect on company performance. 

Practising good governance is especially important for smaller businesses when going through a period of intense growth or experiencing a crisis. At those times, operational issues can be all-consuming, yet decisions need to be taken that may have a long-term effect upon the future performance and sustainability of the business. This is exactly when directors should be focussing on the business, rather than solely working in the business. Having the discipline of regular reporting, review and strategic discussions should ensure that issues are addressed.

Many of the issues faced by smaller businesses are different to large corporations that have access to greater resources. Understanding how good governance can improve performance, reduce conflict and help with difficult decisions can encourage directors of smaller businesses to set up advisory boards or at least hold regular directors’ meetings.

Governance Capability

  • Ability to chair

  • Managing and working with a diverse range of stakeholders

  • Can represent international interests due to overseas experience

Current Board Roles

  • Independent Chair – Kiwi Maintenance Group (Auckland, NZ)

  • Non-Executive Director – Fission IT (Auckland, NZ)

  • Non-Executive Chair – Quake Protected (Hamilton, NZ)

  • Independent Chair – Waikato & BOP Suspended Ceilings (Hamilton, NZ)

  • Advisory Chair – Dalton International (Auckland, NZ)

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Contact Us

We would love to hear from you. Please get in touch with us for more information about any of our services. You can e-mail us directly on info@jtcconsulting.co.nz or use the form below. We look forward to hearing from you.

 
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